We try our best to answer all of your questions, and quite frankly, you deserve answers! Check out some of our frequently asked questions and answers, and if you still feel that your questions or concerns are not fully satisfied, then by all means send us an email! Remember, there are no dumb questions!
- Can we go with another group? – Short answer, no:) One of the reasons why we get such high reviews is because we offer a private, pampered experience in which the crew are focused completely on you and your guests. On ALL OF OUR TOURS, only you, your guests and our crew will be on board!
- Can cruise ship guests book the Out Island Tour (swimming pigs)? – ONLY if your ship is overnighting in Nassau, otherwise we will not book this tour for cruise ship guests due to the duration of the tour.
- Can we do the Out Island Tour (Swimming Pigs) in four or six hours? – Short answer, NO. The distance to that island is about 50 miles from Nassau and takes anywhere from 1.5-2hrs each way, and you need at least 4 hrs set aside for travel time in total, to be able to enjoy the pigs and the surrounding islands and beaches in that area.
- Do I need to know how to swim to participate in the tours? – Certainly not! We will be happy to assist you from start to finish and we have many spots that are in 4′ deep or less to swim and snorkel. Also, we have ample flotation devices and crew to assist any persons with apprehensions.
- Do we have to meet the 6 person minimum to partake in any of the tours? – Absolutely not! Our prices are good for the FIRST SIX PERSONS. If your group has less than that, no problem, but the price will remain the same.
- What if the weather is bad, or how bad does the weather have to be for the tour to be cancelled? – As long as we have sunshine and the winds are 25mph or less, we go out. Light passing showers WILL NOT alter our plans, but thunder, lightening, or inclement weather will. If you are not sure if we will go out, simply call any of our cell numbers, as listed on our website, or send us an email a day or two before for any concerns.
- What should we bring for the tour? – Swimwear, towels, sunscreen and sunglasses. Also, you can bring along any additional items.
- How can I book one of your tours? – Simply fill out the Contact Us page on our website, leave as much details as you can about your group, which package interest you and we will guide you through the rest of the way!
- What kind of Credit Cards can you accept for the deposit? – We can process ONLY VISA OR MASTERCARD. We CANNOT ACCEPT PAYPAL.
- Is gratuity included? – No, and our crew can only accept tips if the service is absolutely perfect. We will NEVER solicit a tip from our guests! We do our job because we love it!
- Can I pay the balance with my credit card? – Only if you prepay, and there is a 10% processing fee that gets added to your total. Otherwise, we can only accept cash at the boats as we cannot process cards on the water.
- Which boat will I be on? – All of our tours are done on our center console powerboats.
- Is there shade, seating and toilets on the boats? – Absolutely! All of our boats have ample shade, comfortable seating and toilets on board!
- How long is the boat ride for the local tours? – The first stop is about 15-20 minutes from the pickup point, and then each stop after that is about 15 minutes apart.
- Do you provide beverages? – Yes! We provide bottled water, sodas and lots of ice! We can provide beer, rum or wine at local cost, and you can even bring your own booze!
- Are there any age restrictions/requirements? – No. All of the tours are open to everyone, EXCEPT the Island Time Out Island Tour (swimming pigs) tour, and due to the distance over open ocean, that tour is not suitable for persons with preexisting medical conditions, pregnant or severe mobility issues.
- What if my ship changes its itinerary? – No problem and if the ship does not port in Nassau, we will give a full refund of the deposit.
- Do I need a wetsuit/ how cold is the water? – During November-March the water temp is between 72-76 degrees. While that is no problem for most of our guests, there is a dive shop on the way out that rents wetsuits and we will be happy to stop there before heading out to the snorkeling areas.
- Whats the difference between the 4,6 or 8 hour local tours? – The amount of time that you spend on the water really determines how many stops we can make and how long you can stay at each one for. For the 6 hour or longer tours, the option to have lunch at one of our local bar and grills is available as well. So really, the longer the tour, the more time you have to enjoy the snorkeling, beaches and fishing!
- What kind of fishing will we do if we take the Island Time Super Special? – We can either light tackle bottom fish or spear fish.
- What type of fish can we expect to catch? – Normally we catch grouper, yellowtail snapper, french grunts and many other species.
- Will there be sharks in the water? – We operate all of our tours in open waters, and the possibility of even seeing a shark is rare. We do not go in crowded, murky waters or areas where sharks frequent. We also do not have a dedicated shark dive.
- Do you provide food/ what are our options? – For the 6 hour or longer tours, we can do a beachside/dockside bar and grill. Normally the lunch menu consists of burgers, hotdogs, grilled chicken. Seafood or veggie items can be provided as well. Also, you may bring your own lunch if you like as well,no problem!
- What is the itinerary for the local tours? – Simply put, we do not have one! The tours are setup to be relaxed and tailored to the desires of you and your guests. We like to begin the tour with some snorkeling, then beaching and fishing, if you choose the super special. If you want to skip all of that and head straight to the beach, NO PROBLEM.
- What islands do you go to for the local tours? – We go to Athol island, Pearl Island, Rose Island and the surrounding cays, time permitting.
- Will I get seasick? – We stay in calm areas and make sure that our guests are comfortable at all times. Rarely does any of our guest feel motion sickness, as we make multiple stops and stay close to shore the entire time.